The Characters or NPC's in this game address you as the niece/nephew of your recently deceased Uncle.
- Geoffrey Ramsey your (the player's) uncle
- The Director (so far only mentioned)
- Oliver your uncle's Caretaker
- Jillian, Oliver's sister and your Neighbor,
- Emma, the assistant of your uncle
- Neal, investigator sent from the Council.
- Troy, Neal's older brother.
- Walter Li a friend of your uncle, introduces you to the Chinese New Year Event and again at the Okuni's Fan Episode
- Jeremy introduces you to the Lasting Love Questline
- Fiona introduces you to the The Lost Harp quests to celebrate St. Patrick's Day Event.
- Molly introduces the A Secret Past Episode.
- Bessie, Molly's Gramma from the A Secret Past Episode.
- Rex, The bank robber from A Secret Past Episode, Grandfather of Molly
- Bert, Head Gardener.
- Isabelle introduces you to A Basket Case series of Quests, part of the Spring 2012 Event.
- Mrs. Chilcott, from the Spring 2012 Event.
- John Macdonald, a professor, from the Spring 2012 Event and Titanic part one Episode .
- Megan brought us the Mother's Memories quests
- Freddie, husband of Megan.
- Theodore Glover arrived searching for his lost dog with the Limited Doggone Dog Quests May 2012
- Susan, (Mother of Ashley) a character from the Doggone Dog Quest.
- Ashley, also originally from the Doggone Dog Quest.
- Momosuke, a businessman was introduced along with Sadayakko from the Okuni's Fan Episode.
- Sadayakko, a geisha, was introduced along with Momosuke from the Okuni's Fan Episode.
- Chad from the Ring of Truth Episode.
- Madame Nadya from the Ring of Truth Episode.
- Mrs. Briggs and her twin-daughters Cora and Clara from the Titanic part one Episode
- Arthur Reynolds from the Titanic part one Episode
- Casey from The Ville Questline Promotion
- Matt, a Marine, from the The Lucky Bear Episode
- George and Rachel, Matt's parents, from The Lucky Bear Episode.
- Madeline from ChefVille Questline Promotion.
- Faye Evans, stage name: Faye LaFemme, a torch singer and also a Guardian in 1950s from Carrying A Torch Questline alongside her future husband: Elliot Evans, a photographer and newsman.
- Ophidian Thug, a thug Elliot and Faye met during Carrying A Torch Questline.
- Marion, who introduces use to the Flight of Garuda questline.
- Nicolai Dragomere, Madame Nadya's nephew, who works with the Guardian in Paris.
- Walter, from the Farmville 2 Questline
- Ruby, from the RUBY BLAST Questline ppromotion.
- Carmen, a smuggler who works with Neal and Marcus Gray
- Mathieu Canet, a businessman and art collector.